Golann, Dwight. <br/><br/>
Mediation :  the roles of advocate and neutral / 
Dwight Golann, Jay Folberg. 
 - New York :  Aspen Publishers,  c2006. 
 - xxxii, 461 p. :  ill. ;  26 cm. 
<br/><br/> Accompanied by: Teacher's manual with exercises and roleplays. 
<br/><br/>Includes bibliographical references (p. 447-454) and index. 
<br/><br/>The origins of disputes -- An introduction to negotiation -- Negotiation step by step -- Barriers to settlement --  An overview of mediation -- Stages of mediation -- Process skills -- Emotional and cognitive forces -- Merits-based barriers -- Representing clients : preparation -- Representing clients : during the process -- Public policy and ethical issues -- The law of mediation -- Specific applications -- Court-connected mediation -- Mixed and changing roles. 
<br/><br/><label>ISBN: </label>0735540160 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>2006008987 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation--United States.<br/>Dispute resolution (Law )--United States.<br/>Compromise (Law)--United States.<br/>Mediation.
<br/><br/><label>LC Class. No.: </label>KF9084  / .G648 2006 
<br/><br/><label>Dewey Class. No.: </label>347.73/9