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The practice of mediation : a video-integrated text /

Frenkel, Douglas.

The practice of mediation : a video-integrated text / Douglas N. Frenkel, James H. Stark. - New York : Aspen Publishers, c2008. - xxii, 509 p. ; 26 cm. + teacher's manual + 1 DVD-ROM (4 3/4 in.)

Includes bibliographical references and index.

"So you want to study mediation?" : an introduction to the process of mediation and the skills of effective mediators -- Basics of negotiation theory and why negotiations fail -- The role of the mediator : differing approaches, fundamental norms -- Preparing to mediate -- Mediation as a structured process -- Opening the process, developing information -- Expanding information to aid the negotiations -- Identifying and framing mediation issues, organizing an agenda -- Generating movement through problem-solving and persuasion -- Conducting the bargaining, dealing with impasse -- Concluding the mediation -- The ethics of mediation -- Representing clients in mediation.

9780735544390 (pbk. : alk. paper) 9780735544406 (pbk. ; teacher's manual)

2008017872


Mediation--United States.
Dispute resolution (Law)--United States.

KF9084 / .F746 2008

347.73/9
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