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The practice of mediation : a video-integrated text / Douglas N. Frenkel, James H. Stark.

By: Frenkel, DouglasContributor(s): Stark, James H. (James Herbert), 1947-Material type: TextTextPublication details: New York : Aspen Publishers, c2008Description: xxii, 509 p. ; 26 cm. + teacher's manual + 1 DVD-ROM (4 3/4 in.)ISBN: 9780735544390 (pbk. : alk. paper); 9780735544406 (pbk. ; teacher's manual)Subject(s): Mediation -- United States | Dispute resolution (Law) -- United StatesDDC classification: 347.73/9 LOC classification: KF9084 | .F746 2008Online resources: Table of contents only
Contents:
"So you want to study mediation?" : an introduction to the process of mediation and the skills of effective mediators -- Basics of negotiation theory and why negotiations fail -- The role of the mediator : differing approaches, fundamental norms -- Preparing to mediate -- Mediation as a structured process -- Opening the process, developing information -- Expanding information to aid the negotiations -- Identifying and framing mediation issues, organizing an agenda -- Generating movement through problem-solving and persuasion -- Conducting the bargaining, dealing with impasse -- Concluding the mediation -- The ethics of mediation -- Representing clients in mediation.
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Holdings
Item type Current library Home library Collection Call number Materials specified Copy number Status Date due Barcode Item holds
Reference Reference Berekum Campus
Shelve 6 		Berekum Campus
Shelve 6 		STACK B- FRONT KF9084.the (REF) (Browse shelf(Opens below)) 1 Not for loan 0364
Total holds: 0

Includes bibliographical references and index.

"So you want to study mediation?" : an introduction to the process of mediation and the skills of effective mediators -- Basics of negotiation theory and why negotiations fail -- The role of the mediator : differing approaches, fundamental norms -- Preparing to mediate -- Mediation as a structured process -- Opening the process, developing information -- Expanding information to aid the negotiations -- Identifying and framing mediation issues, organizing an agenda -- Generating movement through problem-solving and persuasion -- Conducting the bargaining, dealing with impasse -- Concluding the mediation -- The ethics of mediation -- Representing clients in mediation.

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